The Right People. The Right Placements.

861: Dispatcher

Location:  •  Category: Construction Materials, Ready Mix Concrete  •  Type: Permanent  •  Salary: TBD

 Job Description:  

 Job Purpose:

Executes daily plan utilizing COMMANDdispatch in conjunction with district dispatch manager achieving the highest level of customer satisfaction and maximizing productivity. Communicates directly with drivers, plant operators, and customers using landline, two way radio, and internet based platforms. Utilize COMMANDoptimize in real-time to achieve optimal results. Act independently and with general direction to carry out the plan established by the dispatch supervisor and/or district dispatch manager while adhering to company policies

Key Job Functions: 

  • Accurately and timely tickets/dispatches trucks at proper rate and plant, ensure trucks are statusing properly, that GPS is properly functioning, verifies instructions for drivers and provides general directions/jobsite references, communicates to the drivers ‘extra products’ when applicable
  • Reviews upcoming loads within district to ensure accuracy and timeliness, minimizes lateness within district, modifies existing orders as determined by district dispatch manager
  • Assists in managing start of day and end of day, minimizing ‘slack’ time
  • Assist with exceptions and re-route suggestions within district, working closely with other districts and district dispatch manager
  • Modifies existing orders as determined by district dispatch manager
  • Drives district’s KPIs and compliance within district, follow best practices to meet the goals of the district and dispatch department
  • Employ the COMMANDoptimize and COMMANDtrack dispatch software to ensure that service level, productivity and material costs are balanced in an optimal fashion across district. Consider system tuning parameters, diagnose configuration issues, and provide feedback on tuning the system. Ensure dispatch, batch and optimization systems are used to their highest potential and employees are fully engaged

If you have interest in this position, contact Stephen S. Stauffer in confidence:

  • Email: Continue reading for contact information
  • Phone: 610-437-5040

“The Right People. The Right Placements.”